Last Updated: February 10, 2026
Green Promise Farms, LLC ("us", "we", or "our") owns and operates
www.plantaddicts.com (the "Site"). We are committed to ensuring digital accessibility for
people with disabilities.
We continually work to improve the accessibility and usability of our Site for all users.
1. OUR COMMITMENT
We are committed to ensuring that our website is accessible to people with disabilities.
We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
standards published by the World Wide Web Consortium (W3C).
2. ACCESSIBILITY FEATURES
2.1 Perceivable
• Text alternatives for non-text content (images, icons) • Captions and transcripts for
multimedia content • Sufficient color contrast between text and background • Content
does not rely solely on color • Text can be resized up to 200% without loss of
functionality
2.2 Operable
• All functionality available via keyboard • Visible keyboard focus indicators • No content
flashes more than 3 times per second • Multiple ways to navigate (menus, search, site
map) • Descriptive page titles and link text • Skip navigation links for screen reader
users
2.3 Understandable
• Clear, readable content • Predictable navigation and functionality • Input assistance
and error prevention • Clear form labels and instructions • Consistent user interface
2.4 Robust
• Compatible with current and future assistive technologies • Valid HTML and CSS •
Proper use of ARIA landmarks and labels • Compatible with major browsers (Chrome,
Firefox, Safari, Edge)
3. ASSISTIVE TECHNOLOGIES
Our website is designed to be compatible with: • Screen readers (JAWS, NVDA,
VoiceOver, TalkBack) • Screen magnification software • Speech recognition software •
Keyboard-only navigation • Alternative input devices
4. KNOWN LIMITATIONS
Despite our best efforts, some limitations exist: • Some legacy product images may lack
adequate alternative text • Third-party embedded content may not be fully accessible •
User-generated content (reviews, comments) may not meet accessibility standards •
Some older PDF documents may not be fully accessible We are actively working to
address these limitations.
5. ACCESSIBILITY TESTING
We regularly test our website using: • Automated accessibility testing tools • Manual
testing with screen readers • Keyboard-only navigation testing • Color contrast analysis
• User testing with people with disabilities
6. ACCESSIBILITY FEEDBACK
We welcome your feedback on the accessibility of www.plantaddicts.com. If you
encounter accessibility barriers, please contact us:
• Email: info@plantaddicts.com • Phone: (833) 577-0999 • Website:
www.plantaddicts.com
We aim to respond to accessibility feedback within 5 business days.
7. ALTERNATIVE ACCESS OPTIONS
If you have difficulty accessing any content or feature, we offer alternative ways to
access information and services:
• Phone orders and support: (833) 577-0999 • Email assistance: info@plantaddicts.com
• Accessible document formats upon request
8. FORMAL COMPLAINT PROCESS
If you are not satisfied with our response to your accessibility concern, you may file a
formal complaint:
1. Submit a detailed written complaint to info@plantaddicts.com
2. Include specific
information about the accessibility barrier
3. We will investigate and respond within 30
days
4. If unresolved, you may contact relevant regulatory authorities
9. ONGOING IMPROVEMENTS
Accessibility is an ongoing effort. We regularly: • Review and update our accessibility
practices • Train staff on accessibility requirements • Conduct accessibility audits •
Implement improvements based on feedback • Monitor changes in accessibility
standards and technology
CONTACT INFORMATION
For accessibility questions or assistance: • Email: info@plantaddicts.com • Phone: (833)
577-0999 • Website: www.plantaddicts.com