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Privacy Policy

Privacy Policy

At Plant Addicts Inc, we sell only finest gardening product. We have the utmost respect for customer service, privacy and security, whether a sale is made on the phone, via the mail or on the Internet. This privacy and security policy applies to the Plant Addicts Inc website (http://www.plantaddicts.com) and all products and services offered by Plant Addicts Inc.

Security for your online order:

We started selling in 2017 and will continuously invest in state of the art protection for your privacy and security. It is our intention to provide you with the best possible protection available. When you order from this website, your credit card transaction is handled by a secure and independent authorization service, and your credit card information is not accessible by any employees at Plant Addicts Inc. Once your order is filled, your credit card number is deleted from our records, and not stored.

Privacy

At Plant Addicts Inc, we are proud to be your trusted gardening partner. In order to help ensure a positive experience, we use the information you provide to better serve you. When you visit our website, we collect non-personally identifiable information that web browsers and servers typically make available, such as the web address of the site you came from before visiting us, the type of browser being used, language preference, and the time of the visit. We also record which pages each visitor views on our site. This information is collected in an effort to improve our website and product offerings.

We contract with multiple third parties to help serve you, including companies that specialize in shipping, email distribution, address verification, research, website hosting, payment processing and more. Plant Addicts Inc provides these companies with the minimal amount of information required to perform their services. We require these companies to also meet strict security standards. When you navigate our website, we utilize current technology such as cookies and transparent image files, to store non-personally identifiable information about your visit to the site. This allows us to do things like hold products in your shopping cart, remember your preferences and generally provide the best possible browsing experience. Visitors who would prefer to not have cookies set for them can set their browser to refuse cookies. The drawback to doing so is that your experience and some of the features of the website may not be available and may negatively affect your browsing experience on our website. If you choose to disable cookies and experience any trouble, please contact us so that we may help. Plant Addicts Inc uses a third party service to collect information regarding consumer preferences related to our products and our website. The third party service provider may use cookies and transparent GIF files to collect information on our website as a part of the service.

If you choose to communicate with us via email or provide your email address with your order, we will record your email address. If you opt-in to receive our Marketing Emails and Newsletters, we will send you regular emails that include special offers, gardening advice and announcements. You may opt-out of our emails at any time by clicking on the ‘Unsubscribe’ link at the bottom of any email. Please allow several days for this process to be completed. If you opt-out of our Membership and Newsletter emails, you may still receive email communication from us that is directly related to pending or future orders. These emails are typically to confirm an order or to provide order and shipping statuses. Plant Addicts Inc will not rent, sell or trade email addresses to other companies.

If you supply us your postal address or phone number, you may receive periodic contacts from us with information on new products, special prices or upcoming events. The name and physical address that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest. If you do not wish to receive such contacts or have your information shared, please let us know by sending a message to our Customer Service Department via email at [email protected], and we'll be happy to follow your requests.

This privacy policy was updated on January 25, 2017 and describes the information we collect and how it is used.