Thank you for shopping on our website! We serve and ship products to the lower 48 states in the contiguous United States. Read below for shipping information and timelines for plants and hard goods. As always, don't hesitate to reach out to us with any questions.
Shipping Hard Goods
Unless stated otherwise on our website, we will ship out all hard goods immediately, as the weather typically doesn't impact these products.This includes garden planters, gardening gift baskets, gardening tools and any other product we carry that isn’t a plant. We typically will ship out using FedEx, but there are scenarios we will use a different carrier depending on the product ordered. You will receive tracking information regardless of the carrier as soon as the order is shipped out.
In some cases, the carrier may need to contact you in order to set up a shipping time. That typically only happens for very large planter orders.
When you place an order we will hand pick the best looking plants from our nurseries and greenhouses and ship plants will arrive directly to your door from the nursery. Typically the plants are shipped through FedEx, but there are rare occasions where the plants will ship with another carrier. Our expert growing partners are strategically located throughout the United States to best serve our customers.
We will ship to you the earliest date possible, depending on the time of year and current weather conditions. Our #1 goal is to get the plants to you happy and healthy and ready to thrive.
Typically, we will ship plants early in the week to ensure your plants are received before the weekend. This reduces the risk of the plants sitting in the truck through the weekend and dying due to excessive heat, cold or lack of water and sunlight.
How We Ship Plants
When we ship, we carefully package the plants with custom formulated boxes that help keep them safe during shipping.
We also wrap each plant in plastic or paper to help keep the dirt in the pot, and moisture in the dirt, which keeps the roots safe & healthy.
Once the plant is shipped out, you will receive an email with tracking information and the expected arrival date.
Seasonal Shipping Guidelines
Our plants are grown in several locations across the United States across several growing zones. Since we are shipping from different locations, there are a couple factors determining when your plant(s) will ship. Our #1 goal is to make sure your plants arrive healthy and ready for their new home!
If you have questions or concerns about when a plant will ship please email us at firstname.lastname@example.org
Below are some factors we consider when determining when to ship the plants depending on the timing of the order.
Winter to Early Spring
- Is it warm enough to plant in the customer’s growing zone?
- What regions do the plants have to travel through between our nursery and the destination?
- Is the plant at the nursery ready to ship?
- The plants from the South will naturally be ready sooner than the plants from the North
- If there is extreme heat we may delay shipping for a week or several weeks.
- We’ll have to review what areas the plants are traveling through along with your location.
Fall into Winter
- We’ll ship plants out all the way up to the end of the fall planting season!
- Get your order in early to reserve your plants for Spring planting!
Once your plant is shipped you’ll receive an automated email with tracking information.
We also put together this helpful guide of what to do when you receive your plants in the mail.