Posted On 2-1-2022
Plant Addicts seeks to hire an on-staff gardening expert to answer sales related plant questions on phone calls. The plant expert will also answer submitted questions and write articles about plant care & gardening. Some answers will need to be researched online, and some questions can be answered from existing Plant Addicts articles already written.
This is a work from home position using VoIP for phone calls. A computer, internet access and workspace will not be provided.
Job Responsibilities
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Answer sales related phone calls about selecting & ordering the right plants.
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Answer submitted questions on care pages & product pages from our website visitors.
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Write plant care articles, gardening articles and product descriptions.
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Create informational content for pages throughout the website shopping experience.
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Potentially promote our care information online in forums and plant communities.
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Keyword research to find phrases that users search for most.
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Contribute to team efforts by working on other duties as needed.
Required Qualifications & Skills
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Must be very knowledgeable in plants and gardening.
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Ability to convert sales inquiries and upsell during phone calls.
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Exceptional writing and online research skills.
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Proficiency with common office software.
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Self starter, must be able to work independently.
Other Beneficial Skills
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Proposing new copy/article concepts
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Understanding of SEO
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Strong organizational skills
Compensation and Expectations
Hours - 30-40 hours per week.
Pay - Commensurate based on experience.
Bonus - End of spring season bonus provided based on performance & attendance.
Requirements - Must have reliable internet connection and computer.
Background Check - Candidates will need to pass a background check in order to be considered for the role.
About Plant Addicts
Plant Addicts is a family owned business that was founded in 2017 to help gardeners find plants that are hard to find locally. We pride ourselves on our customer service, plant care advice and product selection. Our small business continues to rapidly grow and we are currently looking for more plant enthusiasts to join our team!
To apply, email resume to humanresources@plantaddicts.com.
Or visit our Careers Page to learn more about joining Plant Addicts and see other openings.