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We are here to serve your gardening passion and give you a peace-of-mind when you purchase our products. Our reputation for exceptional quality has been established since our founding 21 years ago and we truly believe you will be satisfied with your garden planter. In fact, our confidence is proudly backed by offering a 10-years warranty on our Crescent Garden branded rotomolded planters. Our planters are constructed to last through winters and summers alike, indoors or outdoors.
In the incidence of cracks or fades due to defective workmanship and materials during the first 10 years from the date of purchase, Crescent Garden will replace the planter with its then closest current model. Customer is responsible for all shipping charges on replacement. Mishandling, misuse, failure to follow the directions for use, improper storage, neglect, accidents or any other hazard to the product voids this warranty. This warranty does not include any non-rotomolded parts such as TruDrop water level indicators, screw caps and metal parts. Replacements for these are available and can be purchased.
Our warranties activate on the day of purchase, so hold on to your original order invoice as proof of purchase.
Get planting and shop with confidence. With every rotomolded planter purchased, you can have the peace-of-mind that your planter shell is protected by a 10-years limited warranty. And for any concerns you may have, we are always here to help you grow!
Jay Scotts Company stands by the quality of our fiberglass manufactured planters. Each planter holds a three (3) year warranty from the time of acceptance of the product.
We warrant the initial purchaser of our products that they are of quality material and workmanship, and are free of manufacturig defects.
Jay Scotts Company, at their sole discretion, will repair, exchange or give credit for the original purchase price of any item proving to be of defective materials or workmanship.
Mishandling, misuse, abuse, failure to follow directions for use, unauthorized modifications, neglect, accidents or any other hazard to the product voids the three years warranty.
Each planter comes with handling and planting instructions to ensure the longevity of your planter.
It is highly encouraged to follow these instructions for the best use of Jay Scotts planters.
Please note that is the responsability of the purchaser to ensure that water be able to drain sufficiently from the containers with outdoor use. This is notably important in regions that are subjected to freezing conditions.
Please note that Jay Scotts Company will not be liable for labor, shipping, delivery or any other costs associated with a claim.