Last Updated: February 10, 2026
Welcome to Plant Addicts! These Terms and Conditions ("Terms") govern your
relationship with the www.plantaddicts.com website (the "Service") operated by Green
Promise Farms, LLC ("us", "we", or "our").
Please read these Terms carefully before using our Service. Your access to and use of
the Service is conditioned on your acceptance of and compliance with these Terms. By
accessing or using the Service, you agree to be bound by these Terms. If you disagree
with any part of the terms, then you may not access the Service.
1. ACCEPTANCE OF TERMS
By placing an order through our Service, you affirm that you are at least 18 years of age
or have reached the age of majority in your jurisdiction, and you are legally capable of
entering into a binding contract. You agree to provide current, complete, and accurate
purchase and account information for all purchases made through our Service.
2. PRODUCTS AND SERVICES
2.1 Product Descriptions. We make every effort to display and describe our plants and
products as accurately as possible. However, plants are living organisms and may vary
in size, color, bloom status, and appearance from photographs or descriptions. We do
not warrant that product descriptions, colors, information, or other content available on
the Service is accurate, complete, reliable, current, or error-free.
2.2 Living Products. All plants sold through our Service are living organisms subject to
natural variation, seasonal changes, and environmental stresses. Plant health and
survival depend on numerous factors including proper planting, watering, soil
conditions, climate, hardiness zone suitability, and ongoing care provided by the
purchaser.
2.3 Availability. All products are subject to availability. We reserve the right to
discontinue any product at any time. Prices for products are subject to change without
notice.
3. ORDERS AND PRICING
3.1 Order Acceptance. Your order is an offer to purchase products from us. We reserve
the right to refuse or cancel any order for any reason, including product availability,
errors in product or pricing information, or problems identified by our fraud detection
systems.
3.2 Pricing. All prices are in U.S. dollars. We reserve the right to change prices at any
time without notice. The price applicable to your order will be the price displayed at the
time you submit your order.
3.3 Taxes. You are responsible for all applicable federal, state, and local sales taxes,
use taxes, and any other taxes or duties imposed by any governmental authority on
your purchase.
3.4 Payment. We accept payment by major credit cards and other payment methods as
displayed on our Service. Payment is due at the time of order placement. By providing
payment information, you represent and warrant that you have the legal right to use the
payment method.
4. SHIPPING AND DELIVERY
4.1 Shipping Schedule. Plants require careful handling and appropriate weather
conditions for shipping. Orders may be held for shipping at optimal times based on
seasonal schedules, plant dormancy periods, and weather conditions.
4.2 Shipping Restrictions. We reserve the right to refuse shipment to any location if
weather conditions, state regulations, USDA restrictions, or other factors make safe
delivery unlikely. You are responsible for ensuring that products you order can legally
be shipped to your location.
4.3 Shipping Delays. Shipping dates are estimates and are not guaranteed. We are not
liable for delays caused by weather conditions, carrier delays, agricultural inspections,
or circumstances beyond our reasonable control.
4.4 Risk of Loss. Risk of loss and title for products pass to you upon delivery to the
carrier.
5. USER ACCOUNTS
When you create an account, you must provide accurate, complete, and current
information. You are responsible for safeguarding your password and for all activities
under your account. You agree to notify us immediately of any unauthorized use of your
account.
6. INTELLECTUAL PROPERTY
The Service and its original content, features, and functionality are the exclusive
property of Green Promise Farms, LLC and its licensors. The Service is protected by
copyright, trademark, and other laws. The Plant Addicts trademark is owned by Green
Promise Farms, LLC, a Connecticut limited liability company may not be used without
our prior written consent. Certain plant varieties may be patented or trademarked, and
unauthorized propagation is prohibited by law.
7. USER-GENERATED CONTENT
Our Service may allow you to post reviews, comments, photos, and other content. By
posting content, you grant us a non-exclusive, worldwide, royalty-free, perpetual,
irrevocable license to use, reproduce, modify, publish, translate, distribute, and display
such content. You represent and warrant that you own or have the necessary rights to
all content you post.
8. PROHIBITED USES
You may use the Service only for lawful purposes. You agree not to: (a) violate any
applicable law or regulation; (b) transmit defamatory, obscene, or offensive material; (c)
impersonate the Company or any other person; (d) restrict or inhibit anyone's use of the
Service; (e) engage in unauthorized framing or linking; (f) upload or transmit viruses or
malicious code; (g) collect personal information of others; or (h) engage in spam,
phishing, or automated use of the system.
9. DISCLAIMERS
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS
PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE SERVICE IS
PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-
INFRINGEMENT.
GREEN PROMISE FARMS, LLC DOES NOT WARRANT THAT (A) THE SERVICE
WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY TIME OR
LOCATION; (B) ANY ERRORS WILL BE CORRECTED; (C) THE SERVICE IS FREE
OF VIRUSES OR HARMFUL COMPONENTS; OR (D) RESULTS WILL MEET YOUR
REQUIREMENTS.
10. LIMITATION OF LIABILITY
IN NO EVENT SHALL GREEN PROMISE FARMS, LLC, NOR ITS MEMBERS,
MANAGERS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES,
BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR
PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL,
OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR
INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN
THE SIX MONTHS PRIOR TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100),
WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
CERTAIN DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.
11. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Green Promise Farms, LLC and its
affiliates from any claims, liabilities, damages, losses, costs, or expenses (including
reasonable attorneys' fees) arising from your violation of these Terms or your use of the
Service.
12. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by the laws of the State of Connecticut, without regard
to its conflict of law provisions. Any legal action or proceeding shall be brought
exclusively in the federal or state courts located in Connecticut, and the parties consent
to personal jurisdiction and venue therein.
13. DISPUTE RESOLUTION
13.1 Informal Resolution. Before initiating formal proceedings, parties agree to attempt
informal negotiation for at least thirty (30) days.
13.2 Binding Arbitration. If informal negotiation fails, disputes shall be resolved through
binding arbitration in accordance with the Commercial Arbitration Rules of the American
Arbitration Association. The arbitration shall take place in Connecticut. Either party may
bring a claim in small claims court if it qualifies.
13.3 Class Action Waiver. ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE
CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS,
CONSOLIDATED, OR REPRESENTATIVE ACTION.
14. CHANGES TO THESE TERMS
We reserve the right to modify or replace these Terms at any time. If a revision is
material, we will provide at least 30 days' notice. By continuing to use the Service after
revisions become effective, you agree to be bound by the revised terms.
15. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other legal notices published by
us on the Service, constitute the entire agreement between you and Green Promise
Farms, LLC concerning the Service.
16. CONTACT INFORMATION
If you have any questions about these Terms, please contact us: • By email:
info@plantaddicts.com • By phone: (833) 577-0999 • By visiting: www.plantaddicts.com
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND
UNDERSTOOD THESE TERMS AND CONDITIONS.
Mobile Terms of Service
Last updated: Jan. 20, 2023
The Plant Addicts mobile message service (the "Service") is operated by Plant Addicts (“Plant Addicts”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Plant Addicts’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Plant Addicts through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Plant Addicts. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18559564496 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Plant Addicts mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18559564496 or email info@plantaddicts.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.