Your Green Thumb Support

Chat/Email Support

Mon-Thur, 7 AM - 7 PM CST

Fri, 7 AM - 5 PM CST

Sat-Sun, 9 AM - 3 PM CST

Chat Us Email Usinfo@plantaddicts.com

Phone Support

Mon-Fri, 8 AM to 5 PM CST

Call Us 833-577-0999

Plant Claim

We're sorry to hear about the condition of your plants and will try to make this as easy as possible

Fill out the form below
Provide a couple pictures
Provide any details on what's going on with the plant
Note: If a 1-year warranty claim, try doing the scratch test first

Click Here for more information on claim & warranty details.

Claim Type

Plant Addicts Guarentee
* Notfication *

Included with all purchases
Arrived not in great shape but may survive
Automatically adds 30 day warranty

Plant Addicts Guarentee
* Claim *

Included with all purchases
Plants arrived dead
Really bad condition & not expected to survive

1-Year Warranty
* Claim *

Additional purchase at time of checkout
Covers the plant from dying for any reason

Providing Pictures

Do's

Provide a couple differnt pictures
Take pictures from differnt angles if needed
Make sure the issue is clear in the pictures

Providing Plant Claim Pictures

Don'ts

Provide blury pictures
Take just one arieal picture

Don't Provide For Plant Claim

Please fill out the form below to submit a plant claim.

Note: Use the paperclip icon to attach pictures.

Plant Claim